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Holiday Shop Terms & Conditions

Please note these Terms & Conditions only apply to bookings via the Holiday Shop and do not apply to the Hols from £9.50 and Hols from £15 promotions.


1.1. News Group Newspapers Limited, publishers of The Sun, do not own or operate any of the holiday parks mentioned in this offer. We offer our readers financial protection in the event of financial failure of any park or park operator in this offer by holding your holiday payment in a trust account until the completion of your holiday.

1.2. News Group Newspapers Limited, publishers of The Sun, acts as agent for the owner of the Park or Property (Park Owner/Operator) in booking holiday rental accommodation for you (your Booking). The rental arrangements, including marketing, booking and administration services are made by us on behalf of the Park Owner/Operator.


2.1. The contract for renting accommodation at the selected park on the selected dates (Holiday) is between You and the Park Owner/Operator and it incorporates and is subject to these Booking Conditions and those of the Park Owner/Operator.

2.2. Once You have completed the online booking process, you will be issued a booking confirmation via email (Confirmation). At this point the Contract comes into effect and will be legally binding. You should check this acknowledgement carefully and notify Us immediately in case of any discrepancy or mistake. We and the Park Owner/Operator reserve the right to decline any Booking at our discretion.


3.1. Booking is available online only.


4.1. You may pay by credit card or debit card. Payment by cheque is only accepted for postal applications on newspaper promotions.

4.2. VAT is charged at the applicable rate at the time of booking and is included in the price of your Holiday. You agree we may increase or decrease the price to reflect a change in the VAT rate.

4.3. A £3.00 online booking fee applies.


5.1. Once a Booking has been made, it can only be changed by treating the original Booking as a cancellation.

5.2. Holiday dates may be changed at the same Park, subject to availability, but an administration charge of £20.00 (+VAT) will be made.


6.1. You must be over 21 to book a holiday via this website. The number of people staying in the selected accommodation set out in the Park Owner/Operator’s Acceptance (the Accommodation) must not exceed the maximum number stipulated on Our website for that type of accommodation.

6.2. We want all our customers to have an enjoyable holiday and you must be responsible for your actions and those in your party. You agree when on the Park you will not be involved in any activity or behave in such a way as to cause a nuisance or annoyance to neighbours and other holidaymakers on the Park.

6.3. You and your party members will comply with any reasonable regulations relating to the Park or Property issued by local Park management.

6.4. You must take reasonable care of the Accommodation and take precautions for your own safety.

6.5. If either You, or any of Your party members causes damage to the Park or Accommodation and/or its contents, You agree to pay upon written demand, any reasonable costs incurred in making good any such loss or damage.

6.6. On departure, You must ensure that the Accommodation is left in the same condition and repair as found on your arrival. You may be charged for the reasonable costs of any additional cleaning if this is considered necessary.


7.1. Holidays booked via this website are subject to the terms and conditions of the Park Owner/Operator.

7.2. All holidays booked via this website are family holidays. As a result, some Park Owner/Operators do not accept large group bookings under the age of 25. Please ask us for more information.


8.1. Dogs are welcome at some Parks at an extra charge. They must be kept under control. You should check the Park or Property details at the time of making the Booking as operators reserve the right to refuse entry to any dog that is considered a dangerous dog breed. This may vary by Park/Operator.


9.1. Use of the Club £9.50 / Sun Holiday Shop website is subject to The Sun’s general terms and conditions which can be found at thesun.co.uk/terms. By using this website, you agree to these terms.